Communication

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    alveoCCM Generator is a tool that allows you to generate a company’s contractual documents in an agile and simple way.
    It complements market solutions for the design and advanced generation of documents, giving legal and business users control of the library and generation of content in contracts.
    The documents are generated in PDF format in real time, facilitating their incorporation into the digital hiring and onboarding circuits of organizations.

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    Independent solutions that help you drive better results for your customers and your business throughout the entire customer journey.

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    Create a seamless customer experience using the channels your customers already use and love.

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    alveoCCM

    alveoCCM is a software platform intended to manage and optimize the customer
    communication process in financial institutions.

    The platform processes the whole set of bank’s communications with its clients. For this
    purpose, all communication channels available in the company are used, always in accordance
    with the legal issues and communication preferences of the clients.

    The infrastructure is fully integrated with Bantotal core banking. Communications linked to
    bank core operations (settlement notices, bank statements, transaction receipts, operations
    alerts, etc.) are managed and distributed through the CCM Alveo system, without developing
    cost-consuming customized interfaces.

    alveoCCM brings added value to Bantotal users, such as global tracking of communications,
    cost savings and easy implementation of new digital channels.
    In addition, Bantotal core banking users can use a comprehensive set of services provided by
    alveoCCM, including communication capture, monitoring and recovery from other alternate
    channels or corporate systems.

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    Asistente Virtual

    This is SofIA, our friendly virtual assistant that integrates into the daily moments of people’s lives. SofIa will understand everything you say and will even react accordingly! This is the showcase of the Latin American award-winning interface. A milestone in Uruguayan Fintech innovation!

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    Doxee Pvideo

    With Doxee Pvideo®, you personalized video content including animations with customer-specific text, imagery and audio. Personalize the scene sequence depending on customer profile. Or use our unique ‘User-directed Storytelling’ where customers are in control.

    Por Doxee
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    ENAXIS

    ENAXIS is a collaborative software that provides technological support for integrated ISO and GMP management systems, among other internationally recognized and used regulatory frameworks. It is a highly usable web application, compatible with all browsers, customizable for each client, multilanguage, highly configurable and integrable with other systems. ENAXIS makes it possible to speed up times and improve the processes of Document Management, Audits, Strategic Management, Projects, Findings and Complaints, among others. The traceability is guaranteed through an Audit Trail, providing information transparency and visibility.


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    Engage

    Engage is a modern, scalable business software solution providing Customer Services, Sales, Telemarketing, Loyalty and Debt Collections applications, including a Multi-Channel Service an Integration Service and a Workflow Service, all in one single software platform.

    Por Engage
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    eXpand

    eXpand is a family of services and solutions created to manage Contact Centers without depending on the provider deadlines. Our omnichannel software improves the customer service experience and increases the productivity of your Contact Center through digital channels, voice and Bots in a single web platform manageable by non-technical users.

    Key features include, among others:

    • WhatsApp Support
    • Social Selling
    • Call Center and Telephone Exchange
    • WhatsApp, calls and SMS campaigns
    • IVR Web Designer
    • Home Office solutions
    Por eXpand
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    OnBase

    OnBase is an ECM / document management solution that streamlines processes at the department level, yet has the ability to easily scale across the bank. It has the ability to integrate with important systems for the bank, as well as with any new technology.

    It meets ECM requirements, in addition to having functionality that far exceeds the standard of other ECMs. OnBase also provides case management, business process management (BPM) and capture technologies on the same platform, which can be extended with File Synchronization and Sharing Solution ShareBase. The OnBase platform can be integrated with an existing environment, deployed for use on mobile devices, and available either on-premises or in the cloud.


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    Syniverse

    Syniverse es la empresa más conectada del mundo, que reinventa la forma en que las empresas se conectan, intercambian e interactúan con sus clientes. Durante décadas, hemos entregado software y servicios innovadores que transforman las experiencias móviles y potencian el planeta. Nuestra red global segura llega a casi todas las personas y dispositivos en la Tierra. Nuestra plataforma de comunicaciones permite a las empresas, a través de un único punto de interconexión, acceder a múltiples canales (SMS, RCS, WhatsApp, etc.) y gestionar la orquestación del contacto con el cliente por el canal más apropiado. Por este motivo, nuestra plataforma de comunicaciones es reconocida en la industria como la mejor de su clase. Y cada año, procesamos más de $35 mil millones en transacciones, revolucionando el intercambio de bienes y servicios. Es por eso que las marcas más reconocidas confían en nosotros para dar forma al futuro.