Customer Support
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Communication, Payments, ProductsCreate a seamless customer experience using the channels your customers already use and love.
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Communication, Payments, Products
Independent solutions that help you drive better results for your customers and your business throughout the entire customer journey.
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Sale
Payment Methods, Products, WalletMeaWallet’s tokenization PCI platform is certified and facilitates tokenization with major brands (Visa/VTS, Mastercard/MDES and Amex) as well as can enable any OEM Pay (such as Apple/Google/Samsung/Garmin/Fitbit/Swatch/ Huawei Pay) and even NFC in the issuer’s own wallet/App. It also offers control and management of tokens, showing sensitive card data and Push Provisioning. For acquisition we also enable tokenization with brands and we have a Tap on Glass solution with PIN (SoftPOS) to be able to charge with the cell phone.
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Artificial Intelligence, Communication, ProductsAsistente Virtual
This is SofIA, our friendly virtual assistant that integrates into the daily moments of people’s lives. SofIa will understand everything you say and will even react accordingly! This is the showcase of the Latin American award-winning interface. A milestone in Uruguayan Fintech innovation!
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Credit, Management, Payments, ProductsBanking Accelerator
Framework developed and implemented by Axxon Consulting that accelerates the production of Business Solutions for Financial Services covering the areas of Customers, Sales, Services and Products, taking advantage of the inherent capabilities of the Microsoft Dynamics 365 Platform and Power Platform.
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Automation, Credit, Management, Payments, ProductsCustomer Engagement
Microsoft Dynamics 365 Customer Engagement (CE) is a leading enterprise customer relationship management (CRM) solution. Implemented by Axxon Consulting, it is cloud-based and drives sales productivity, improves the value of your marketing efforts through insights, business intelligence, and streamlines campaign management.
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Sale
Fidelization, ProductsCustomer experience
Quaris Suite is a modular platform for customer loyalty and experience, built for banks, fintechs, and payment providers. It enables tailored programs with modules like Points, Discounts, Rewards, Goals, and Commercial Partners. API-ready, it handles complex rules and adapts benefits by customer profile or partnerships. It empowers brands to stand out and build stronger, long-term customer relationships.
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Management, ProductsDoMUS
DoMUS is the Document Management Solution of Arnaldo C. Castro S.A. that helps Banks, Financial Institutions and other Organizations to optimize the integral management of their documentation.
It allows, through several digitalization mechanisms, the administration of Clients and Human Resources Folders, Checks, Signatures and any other relevant documents for the Institution, in an efficient, centralized and safe way.
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Communication, ProductsDoxee Pvideo
With Doxee Pvideo®, you personalized video content including animations with customer-specific text, imagery and audio. Personalize the scene sequence depending on customer profile. Or use our unique ‘User-directed Storytelling’ where customers are in control.
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Communication, Compliance, Management, ProductsENAXIS
ENAXIS is a collaborative software that provides technological support for integrated ISO and GMP management systems, among other internationally recognized and used regulatory frameworks. It is a highly usable web application, compatible with all browsers, customizable for each client, multilanguage, highly configurable and integrable with other systems. ENAXIS makes it possible to speed up times and improve the processes of Document Management, Audits, Strategic Management, Projects, Findings and Complaints, among others. The traceability is guaranteed through an Audit Trail, providing information transparency and visibility.
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Communication, Management, Payments, ProductsEngage
Engage is a modern, scalable business software solution providing Customer Services, Sales, Telemarketing, Loyalty and Debt Collections applications, including a Multi-Channel Service an Integration Service and a Workflow Service, all in one single software platform.
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Communication, Management, ProductseXpand
eXpand is a family of services and solutions created to manage Contact Centers without depending on the provider deadlines. Our omnichannel software improves the customer service experience and increases the productivity of your Contact Center through digital channels, voice and Bots in a single web platform manageable by non-technical users.
Key features include, among others:
- WhatsApp Support
- Social Selling
- Call Center and Telephone Exchange
- WhatsApp, calls and SMS campaigns
- IVR Web Designer
- Home Office solutions
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