Communication
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Communication, ProductsalveoCCM Generator is a tool that allows you to generate a company’s contractual documents in an agile and simple way.
It complements market solutions for the design and advanced generation of documents, giving legal and business users control of the library and generation of content in contracts.
The documents are generated in PDF format in real time, facilitating their incorporation into the digital hiring and onboarding circuits of organizations.
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Communication, Payments, ProductsIndependent solutions that help you drive better results for your customers and your business throughout the entire customer journey.
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Communication, Payments, Products
Create a seamless customer experience using the channels your customers already use and love.
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Communication, ProductsalveoCCM
alveoCCM is a software platform intended to manage and optimize the customer
communication process in financial institutions.The platform processes the whole set of bank’s communications with its clients. For this
purpose, all communication channels available in the company are used, always in accordance
with the legal issues and communication preferences of the clients.The infrastructure is fully integrated with Bantotal core banking. Communications linked to
bank core operations (settlement notices, bank statements, transaction receipts, operations
alerts, etc.) are managed and distributed through the CCM Alveo system, without developing
cost-consuming customized interfaces.alveoCCM brings added value to Bantotal users, such as global tracking of communications,
cost savings and easy implementation of new digital channels.
In addition, Bantotal core banking users can use a comprehensive set of services provided by
alveoCCM, including communication capture, monitoring and recovery from other alternate
channels or corporate systems.$0.00
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Communication, Management, Payments, ProductsEngage
Engage is a modern, scalable business software solution providing Customer Services, Sales, Telemarketing, Loyalty and Debt Collections applications, including a Multi-Channel Service an Integration Service and a Workflow Service, all in one single software platform.
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Communication, Management, ProductseXpand
eXpand is a family of services and solutions created to manage Contact Centers without depending on the provider deadlines. Our omnichannel software improves the customer service experience and increases the productivity of your Contact Center through digital channels, voice and Bots in a single web platform manageable by non-technical users.
Key features include, among others:
- WhatsApp Support
- Social Selling
- Call Center and Telephone Exchange
- WhatsApp, calls and SMS campaigns
- IVR Web Designer
- Home Office solutions
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Communication, Compliance, Credit, Document Digitalization, Management, Products, ServicesOnBase
OnBase is an ECM / document management solution that streamlines processes at the department level, yet has the ability to easily scale across the bank. It has the ability to integrate with important systems for the bank, as well as with any new technology.
It meets ECM requirements, in addition to having functionality that far exceeds the standard of other ECMs. OnBase also provides case management, business process management (BPM) and capture technologies on the same platform, which can be extended with File Synchronization and Sharing Solution ShareBase. The OnBase platform can be integrated with an existing environment, deployed for use on mobile devices, and available either on-premises or in the cloud.