Digital Transformation
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Management, ProductsDoMUS
DoMUS is the Document Management Solution of Arnaldo C. Castro S.A. that helps Banks, Financial Institutions and other Organizations to optimize the integral management of their documentation.
It allows, through several digitalization mechanisms, the administration of Clients and Human Resources Folders, Checks, Signatures and any other relevant documents for the Institution, in an efficient, centralized and safe way.
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Communication, ProductsDoxee Pvideo
With Doxee Pvideo®, you personalized video content including animations with customer-specific text, imagery and audio. Personalize the scene sequence depending on customer profile. Or use our unique ‘User-directed Storytelling’ where customers are in control.
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Communication, Compliance, Management, ProductsENAXIS
ENAXIS is a collaborative software that provides technological support for integrated ISO and GMP management systems, among other internationally recognized and used regulatory frameworks. It is a highly usable web application, compatible with all browsers, customizable for each client, multilanguage, highly configurable and integrable with other systems. ENAXIS makes it possible to speed up times and improve the processes of Document Management, Audits, Strategic Management, Projects, Findings and Complaints, among others. The traceability is guaranteed through an Audit Trail, providing information transparency and visibility.
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Communication, Management, Payments, ProductsEngage
Engage is a modern, scalable business software solution providing Customer Services, Sales, Telemarketing, Loyalty and Debt Collections applications, including a Multi-Channel Service an Integration Service and a Workflow Service, all in one single software platform.
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Communication, Management, ProductseXpand
eXpand is a family of services and solutions created to manage Contact Centers without depending on the provider deadlines. Our omnichannel software improves the customer service experience and increases the productivity of your Contact Center through digital channels, voice and Bots in a single web platform manageable by non-technical users.
Key features include, among others:
- WhatsApp Support
- Social Selling
- Call Center and Telephone Exchange
- WhatsApp, calls and SMS campaigns
- IVR Web Designer
- Home Office solutions
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Automation, Credit, Management, Payments, ProductsFinance & Operations
Microsoft Dynamics 365 Finance & Operations es un sistema de planificación de recursos empresariales (ERP) basado en la nube.
Implementado por Axxon Consulting, este sistema para empresas grandes o diversificadas ofrece la posibilidad de realizar un seguimiento de todas sus finanzas e inventario.
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Blockchain, Compliance, Credit, Management, Products, SavingsFinargy
FINARGY is a collaborative financial platform that allows a consortium or group of Financial Entities to reduce operating costs, increase market coverage and maximize customer experience.
FINARGY enables Financial Entities to collaborate for KYC, Scoring, Document Notarization processes and, in turn, attract new customers to the ecosystem through a financial products Marketplace.
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Automation, Credit, Management, Payments, Products, Security
Fraud Protection
Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed to help users or customers implementing e-commerce reduce fraud costs, increase acceptance rates, and improve the customer shopping experience.
Implemented by Axxon Consulting, we help prevent payment fraud and account creation with adaptive artificial intelligence technology.
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Biometrics, ProductsLook&Phi
Solution that uses eye biometric to grant access or approve transactions with a look.
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Communication, Compliance, Credit, Document Digitalization, Management, ProductsOnBase
OnBase is an ECM / document management solution that streamlines processes at the department level, yet has the ability to easily scale across the bank. It has the ability to integrate with important systems for the bank, as well as with any new technology.
It meets ECM requirements, in addition to having functionality that far exceeds the standard of other ECMs. OnBase also provides case management, business process management (BPM) and capture technologies on the same platform, which can be extended with File Synchronization and Sharing Solution ShareBase. The OnBase platform can be integrated with an existing environment, deployed for use on mobile devices, and available either on-premises or in the cloud.
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Biometrics, ProductsPhiVox
Voice biometric solution to access or authenticate yourself in a call center.
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Analytics, Artificial Intelligence, Compliance, ProductsPSAML
PSMLA is a web application and backend software system that analyzes electronic transactions of various kinds. It is used to monitor transactions and detect suspicious patterns related to various forms of Money Laundering.
The PSAML system is all-inclusive: it allows for monitoring, reporting, blacklisting, execution of workflows, population segmentation and for the creation of risk rating matrices, all unified in the same system, thereby optimizing all the management of compliance departments in financial entities.
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