{"id":10108,"date":"2019-02-11T10:01:42","date_gmt":"2019-02-11T13:01:42","guid":{"rendered":"http:\/\/w3.bantotal.com\/producto\/expand\/"},"modified":"2022-05-04T16:52:39","modified_gmt":"2022-05-04T19:52:39","slug":"expand","status":"publish","type":"product","link":"https:\/\/store.bantotal.com\/en\/producto\/expand\/","title":{"rendered":"eXpand"},"content":{"rendered":"<p><a href=\"https:\/\/expand.com.uy\/\">eXpand Omnichannel Customer Journey Software<\/a> unifies and enhances the communication experience in mass market companies by integrating telephony, digital channels as well as automatisms (Bots, Artificial Intelligence, IVR, CTI, etc.), offering visibility of the interactions with each customer through the different contact channels.<\/p>\n<p>It is more affordable and efficient since, unlike other multi-vendor solutions, eXpand is integrated into a single, scalable software that can be managed by non-technical users, with excellent 24\u00d77 support service.<\/p>\n<p>Its <a href=\"https:\/\/expand.com.uy\/seguridad-y-auditoria\/\">security system<\/a> is based on user profiles and records all transactions.<\/p>\n<p>It is implemented in a few hours, either On Premise or Cloud, in a Pay As You Grow setting. In addition, eXpand can be integrated into Legacy products (Avaya, Cisco, NEC, etc.) or replace them, offering more\u00a0<a href=\"https:\/\/expand.com.uy\/prestaciones\/\">features<\/a>, greater flexibility and the same availability with lower expenses and investments.<\/p>\n<p>We have\u00a0<a href=\"https:\/\/expand.com.uy\/clientes\/\">clients\u00a0<\/a>in Latam in the Telcos and Cable TV, Financial and Insurance, Health, Consumer, Tourism, Sports and Education sectors.<\/p>\n<p>Some links of interest:<\/p>\n<ul>\n<li><a href=\"http:\/\/www.expand.com.uy\/en\/is-it-right-for-you\/why-choose-us\/\">Why choose us<\/a>?<\/li>\n<li><a href=\"https:\/\/expand.com.uy\/clientes\/\">Clients and testimonials<\/a><\/li>\n<li><a href=\"https:\/\/www.expand.com.uy\/prestaciones\/\">Features<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/user\/expanduy\">Youtube Channel<\/a><\/li>\n<\/ul>\n<p><strong>Advantages<\/strong><\/p>\n<ul>\n<li>Integrate telephony and digital channels<br \/>\n\u2022 Automate, reduce costs and increase your income<br \/>\n\u2022 Earn visibility into interactions with your customers<br \/>\n\u2022 Manage centralized or distributed organizations<br \/>\n\u2022 Manage independently of the manufacturer<br \/>\n\u2022 Reduce investments and expenses<br \/>\n\u2022 Grow in a more economical and simple way<br \/>\n\u2022 Take advantage of mobility and remote work<br \/>\n\u2022 Gain security and be auditable<br \/>\n\u2022 24\u00d77 support<br \/>\n\u2022 On Premise or in the cloud<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a class=\"btn btn-default \" href=\"https:\/\/expand.com.uy\/\" target=\"_blank\" rel=\"noopener\">More information<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"eXpand is a family of services and solutions created to manage Contact Centers without depending on the provider deadlines. Our omnichannel software improves the customer service experience and increases the productivity of your Contact Center through digital channels, voice and Bots in a single web platform manageable by non-technical users.\nKey features include, among others:\n\nWhatsApp Support\nSocial Selling\nCall Center and Telephone Exchange\nWhatsApp, calls and SMS campaigns\nIVR Web Designer\nHome Office solutions\n\n","protected":false},"featured_media":10435,"template":"","meta":[],"product_cat":[158,161,149],"product_tag":[178,176,192,184,190],"class_list":["post-10108","product","type-product","status-publish","has-post-thumbnail","product_cat-communication","product_cat-management","product_cat-products","product_tag-corporate-banking","product_tag-customer-support","product_tag-digital-transformation","product_tag-id","product_tag-information-technologies","first","instock","shipping-taxable","purchasable","product-type-simple"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/product\/10108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/media\/10435"}],"wp:attachment":[{"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/media?parent=10108"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/product_cat?post=10108"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/product_tag?post=10108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}