{"id":10107,"date":"2019-02-01T11:29:43","date_gmt":"2019-02-01T14:29:43","guid":{"rendered":"http:\/\/w3.bantotal.com\/producto\/engage\/"},"modified":"2022-04-21T10:19:58","modified_gmt":"2022-04-21T13:19:58","slug":"engage","status":"publish","type":"product","link":"https:\/\/store.bantotal.com\/en\/producto\/engage\/","title":{"rendered":"Engage"},"content":{"rendered":"<p><a href=\"https:\/\/engage-sc.com.ar\/\" target=\"_blank\" rel=\"noopener noreferrer\">Engage\u00a0<\/a>is a modern, scalable business software solution providing Customer Services, Sales, Telemarketing, Loyalty and Debt Collections applications, including a Multi-Channel Service an Integration Service and a Workflow Service, all in one single software platform.<\/p>\n<p><strong>Key Concepts &amp; Benefits<\/strong><\/p>\n<ul>\n<li>More than <strong>50<\/strong> big installations in LATAM, mostly financial services<\/li>\n<li>IT proffessionals with more than <strong>15 years<\/strong> of experience in financial business processes development<\/li>\n<li>Market proven software platform for complex <strong>B2B, B2C<\/strong> and\/or internal business processes.<\/li>\n<li>Applications <strong>Designing &amp; Building low code tool<\/strong> \u201cEngage Designer\u201d.<\/li>\n<li><strong>Multi-Channel<\/strong> Service layer: Connect any business process with email, chat, whatsapp, sms, social networks, CTI, IVR, smart devices and self Service channels.<\/li>\n<li><strong>Integration Service Layer<\/strong>, providing REST \/ SOAP web services integration, API Integration, Terminal emulation (os 390, as 400), Push Notifications (Firebase), MQ series and Tcp \/ IP Integration. Support for high volume of parallel transactions.<\/li>\n<li><strong>Lower time and cost <\/strong>of applications mantenaince and evolution.<\/li>\n<li><strong>Out-of-the-box<\/strong> \/ Built-in functions provided: Customer 360\u00b0 View, Customer History, Campaign Manager, Attachments, Email Inbox, etc.<\/li>\n<li><strong>Process measures \/ Process improvement<\/strong> through process metrics like time consumption, SLA achievement, monetary value, performance indicators, etc.<\/li>\n<li><strong>Product Roadmapping<\/strong>: Technical Support and new releases provided by contract. Companies get upgrades, new features and bug fixes with full compatibility with all deployed business processes.<\/li>\n<\/ul>\n<p><strong>Wide experience in Financial Industry<\/strong><\/p>\n<p><strong>Engage Business Solution<\/strong> is implemented in many financial \/ banking and financial retail organizations in all Latam region: BBVA, Banco Industrial (Bind), Banco Ita\u00fa, Cencosud, Mercado Libre, Banco Santa Fe, Banco San Juan, \u00a0Nuevo Banco de Entre R\u00edos, Banco Santa Cruz, Banco Provincia de Buenos Aires, Banco Comafi, Cetrogar, CartaSur, Banco Tucum\u00e1n, Banco Columbia, Banco de Cr\u00e9dito del Per\u00fa (BCP), ScotiaBank among others.<\/p>\n<p><a class=\"btn btn-default \" href=\"https:\/\/engage-sc.com.ar\/\" target=\"_blank\" rel=\"noopener\">More Information<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Engage\u00a0is a modern, scalable business software solution providing Customer Services, Sales, Telemarketing, Loyalty and Debt Collections applications, including a Multi-Channel Service an Integration Service and a Workflow Service, all in one single software platform.\n","protected":false},"featured_media":10430,"template":"","meta":[],"product_cat":[158,161,156,149],"product_tag":[178,176,192,184,190,175,179,186,183],"class_list":["post-10107","product","type-product","status-publish","has-post-thumbnail","product_cat-communication","product_cat-management","product_cat-payments","product_cat-products","product_tag-corporate-banking","product_tag-customer-support","product_tag-digital-transformation","product_tag-id","product_tag-information-technologies","product_tag-legal","product_tag-personal-banking","product_tag-planification-management-control","product_tag-risk-management","first","instock","shipping-taxable","purchasable","product-type-simple"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/product\/10107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/media\/10430"}],"wp:attachment":[{"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/media?parent=10107"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/product_cat?post=10107"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/store.bantotal.com\/en\/wp-json\/wp\/v2\/product_tag?post=10107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}